Hessa Almansoori
Administrative Assistant | Office Coordinator
Profile summary
Administrative Assistant and Office Coordinator with experience across government and institutional settings. Skilled in CRM systems, records management, and office operations, with Resulted in ability to coordinate complex events and maintain accurate data systems. Known for managing competing priorities across departments while ensuring compliance with administrative protocols. Committed to delivering organized, efficient support that enables stakeholder success.
Career highlights
CRM & Data Management: Tracked and updated customer data across CRM systems, maintaining accurate records for service delivery and stakeholder reference.
Event Execution & Coordination: Organized institutional events from conception through execution, managing venue logistics, vendor coordination, and cross-departmental scheduling.
Records & Compliance Administration: Maintained filing systems and attendance records, enabling efficient document retrieval and compliance with internal protocols across government and institutional settings.
Office Operations & Stakeholder Management: Coordinated daily office operations including email management, scheduling, and internal communication while aligning competing departmental priorities and resource allocation.
Key skills
Professional experience
Managed administrative and customer service operations at Government of Abu Dhabi through 2021, overseeing daily office coordination, records management, and customer data systems. Maintained organized filing and communication infrastructure while supporting internal stakeholders and external customer interactions.
- Tracked and updated customer data using CRM systems, ensuring accurate records for ongoing service delivery and stakeholder reference.
- Organized and maintained filing systems and reports, enabling efficient document retrieval and compliance with internal protocols.
- Coordinated daily office operations including email management, scheduling, and internal communication across departments.
- Managed records administration and data entry tasks to support accurate customer profiles and operational continuity.
Defined event coordination function at Higher Colleges of Technology, managing institutional event planning, logistics, and stakeholder communication across multiple departments.
- Organized institutional events from conception through execution, coordinating venue logistics, vendor management, and cross-departmental scheduling.
- Prepared reports documenting event outcomes and maintained End-to-end attendance records for institutional reporting and compliance.
- Coordinated with internal teams to align event requirements, timelines, and resource allocation across competing priorities.
Education
E-Commerce
Digital Literacy, Service Design